Store Manager (Malibu)

POSITION: STORE MANAGER (MALIBU LOCATION)
REPORTS TO: STORE DIRECTOR/C.O.O/BUYERS

WE ARE ALWAYS LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM!

THIS POSITION IS DESIGNED FOR SOMEONE WHO IS GOAL ORIENTED, ENJOYS FASHION AND STYLING, KNOWS OUR DESIGNERS, AND HAS KNOWLEDGE OF FABRICS, AND FITS.  

DUTIES & RESPONSIBILITIES:

  • Drive Sales and meet goals by successfully managing the store
  • Recruit, hire, and train sales stylists to maintain the strongest team possible
  • Ensure all employees develop and maintain strong customer relationships (clientele) and grow the customer base
  • Motivate sales stylists; give individual sales goals, store goals, and keep them updated on the progress of both
  • Continuously adapt selling approach to ensure customer retention in a constantly changing retail environment
  • Product Knowledge
  • Make sure all sales stylists develop a deep knowledge and enthusiasm for the store designers and collections
  • Floor Upkeep
  • Keep the store freshly stocked and filled in with the help of the sales staff
  • Ensure mannequins are updated and changed
  • Initiate transfers from other stores as needed or as instructed by the buyer
  • Initiate and execute floor moves and merchandise placement
  • Maintain cleanliness on the floor at all times and ensure safety for our customers and employees
  • Loss Prevention
  • Enforce bag check policy with employees
  • Actively watch customers and merchandise to prevent theft
  • Open and close the store
  • Schedule employees to ensure proper coverage on the sales floor at all times
  • Cash drawer and deposits responsibility
  • Have a complete understanding of how to use the POS for all types of transactions and ensure sales staff does as well
  • Customer Management
  • Address and resolve customer issues or complaints
  • Conflict Resolution
  • Act as the “eyes and ears” of the store; resolve employee issues without bias and involve HR when necessary
  • Provide written documentation of employees issues

JOB REQUIREMENTS:

  • Extensive experience in luxury apparel retail
  • Positive approach to change and can-do attitude
  • Able to cultivate, motivate and lead a team by setting an excellent example
  • Strong interpersonal and communication skills
  • Highly organized with strong attention to detail

PHYSICAL REQUIREMENTS:

  • Be able to stand for long periods of time (up to four hours)
  • Be able to bend over, reach below the waist and above the head
  • Be able to go up and down stairs
  • Push and pull clothing racks weighing up to 30lbs
  • Lift items weighing up to 15lbs

WE OFFER COMPETITIVE COMPENSATION, EMPLOYER SPONSORED MEDICAL INSURANCE, PAID VACATION TIME AND HOLIDAYS, EMPLOYEE DISCOUNTS AND MORE! 

EMAIL RICHIE@RONHERMAN.COM TO APPLY AND LEARN MORE.

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