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We are unable to ship to PO Boxes and APO/FPO addresses. Please note that we are not able to offer Saturday delivery.
 International
Shipping
Due to overwhelming demand, we now ship internationally!
All international orders must be shipped to the billing
address, no exceptions. Orders may be delayed or cancelled
due to security protocols including but not limited to
the verification of: billing address, ip address, country,
phone, BIN information, email address, and proxy. We are
not responsible for any taxes or duty fees imposed by
your local customs office. Please note that there are
no returns or exchanges on international orders. Please
read shipping options carefully before choosing which
carrier you would like to deliver your package.
As an international customer, you have two shipping options.
Please read details carefully before selecting a carrier:
United States Postal Service (USPS) Global Express
Mail
Once the package leaves our store, you should receive
it between 3-5 business days, not including any time spent
in customs in the U.S. or your country. Many countries
will charge taxes or duty costs in order to release your
package to you. For more details, please contact your
local customs office. We are not responsible for any additional
tax or duty costs imposed by your country. We will provide
you with a tracking number for your package via email
as soon as it ships and your package will require a signature
upon delivery. Please note, after USPS attempts delivery
three times without success, the package will be treated
as abandoned and neither you nor Ron Herman will be able
to retrieve the package. Also, the process for filing
an insurance claim for lost or damaged packages is lengthy
with USPS. We will not issue any refunds for lost or damaged
packages until the insurance claim has been completed,
resolved, and closed by USPS.
Cost:
Canada: $25 for the first item and $5 each additional
item
All other countries: $35 for the first item and $5 each
additional item
United Parcel Service (UPS) Worldwide Expedited
Once the package leaves our store, you should receive it between 2-5 business
days. We will provide you with a tracking number for
your package via email as soon as it ships and your package will require
a signature upon delivery. Please note, after UPS attempts delivery three
times without success,
the package will
be treated as abandoned and neither you nor Ron Herman will be
able to retrieve the package.
Cost:
Canada: $60 for the first item and $5 for each additional item
All Other Approved Countries: $80 for the first item and $5
for each additional item
Refused Shipments
If you choose to refuse any shipments from RonHerman.com, you assume responsibility for the original shipping charges to you, as well as any duties, taxes, and/or customs charges that are incurred on the package for both the original and return shipments, and the cost of returning the package to RonHerman.com. This amount will be subtracted from your merchandise refund.
Return Policies
We will accept returns and exchanges on items that are
in their original condition with tickets attached. Items
must not have been worn, altered or washed. We are not
able to accept returns or exchanges on sale items, fragances, handbags, bathing suits,
jewelry, undergarments, or music. Returns and exchanges
on all full priced merchandise must be returned by mail
within 10 days of receipt.
PLEASE NOTE: Shipping and handling charges are non-refundable.
Return Address
Please send all returns or exchanges, insured, along with the
original invoice and details in the original packaging to:
Ron Herman Online Returns
8066 Melrose Avenue
Los Angeles, CA 90046
We cannot accept responsibility for lost packages without proof
of delivery.
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