|
Due to overwhelming demand, we now ship internationally! All international
orders must be shipped to the billing address, no exceptions. Orders
may be delayed or cancelled for the address verification process.
We are not
responsible for any taxes or duty fees imposed by your local customs
office. Please note that there are no returns or exchanges on international
orders.
Please read shipping options carefully before choosing which carrier
you would like to deliver your package. At this time, we can only
ship to the
following countries
Austria
Australia
Bahamas
Belgium
British Virgin Islands (Non US)
Canada
China
Denmark
Dominican Republic
Finland
France
Germany
Great Britain and Northern Ireland
Greece
Hong Kong
Ireland |
Israel
Italy
Japan
South Korea
Mexico
Netherlands
Netherlands Antilles
New Zealand
Norway
Philippines
Singapore
Spain
Sweden
Switzerland
Taiwan
Turkey
United Arab Emirates |
To request that your country be added to the list above, please email:
customerservice@ronherman.com.
As
an international customer, you have two shipping options.
Please
read details carefully before selecting a carrier:
United States Postal Service (USPS) Global Express Mail
Once the package leaves our store, you should receive it between 3-5 business
days, not including any time spent in customs in the U.S. or your country.
Many countries will charge taxes or duty costs in order to release your
package to you. For more details, please contact your local customs office.
We are not responsible for any additional tax or duty costs imposed by your
country. We will provide you with a tracking number for your package via
email as soon as it ships and your package will require a signature upon
delivery. Please note, after USPS attempts delivery three times without
success, the package will be treated as abandoned and neither you nor Ron
Herman will be able to retrieve the package. Also, the process for filing
an insurance claim for lost or damaged packages is lengthy with USPS. We
will not issue any refunds for lost or damaged packages until the insurance
claim has been completed, resolved, and closed by USPS.
Cost:
Canada: $25 for the first item and $5 each additional item
All other approved countries: $35 for the first item and $5
each additional item
United Parcel Service (UPS) Worldwide Expedited
Once the package leaves our store, you should receive it between 2-5 business
days. UPS has in-house
customs clearing so you will not be responsible for extra duty
costs or taxes. We will provide you with a tracking number for
your package via email as soon as it ships and your package will require
a signature upon delivery. Please note, after UPS attempts delivery three
times without success,
the package will
be treated as abandoned and neither you nor Ron Herman will be
able to retrieve the package.
Cost:
Canada: $60 for the first item and $5 for each additional item
All Other Approved Countries: $80 for the first item and $5
for each additional item
|